Junior Help Desk Tech (Hedge Fund)

Blake Smith Staffing, LLC • Full-time • Stamford, CT, US • $100k - $120k / year • 6h ago

Company Description

Helpdesk tech, conference room support, asset management (decommissioning computers) and troubleshooting level 1 for end users. Hedge Fund requires 5 days in the office to start.

Job Description

We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work

through any technical issue or request and be able to communicate clearly and appropriately with all

other firm employees. This role will report directly to the IT lead and work with third-party

vendors and service providers to deliver exceptional end-user support to all employees.

Responsibilities

Act as first line of support for all users regardless of issue, escalate internally as needed and with

service providers whenever necessary

Hands-on exposure to all projects, including Azure expansion, M365 build-out, and phone

system migration

Researching and deploying new IT technologies
Create and keep up-to-date inventory of all corporate devices (laptops, pcs, printers, phones,

mifi’s, burner devices)

Review current computer imaging process, handle imaging and re-imaging of company machines
Basic printer maintenance/repair
Documenting and standardizing all IT processes
Create and implement recycling and disposal program for retired company equipment, including

pcs, laptops, servers, networking equipment, old hard drives, ups, phones etc.

Reviewing and addressing ongoing vulnerability scanning reports
Create hardware refresh schedule for company issued pc’s and laptops

Requirements

Bachelor’s degree in IT, IS, CS or equivalent. Quality candidates tracking towards one of these

degrees that are in their last year of college will also be considered

Some previous work experience in an IT role (on-campus IT support, internship, prior

employment, etc)

Must be a self-starter and able to work independently, proactively identify items/processes that

need improvement, and multitask effectively

Strong critical thinking and problem solving skills take precedence over individual technical

abilities or accomplishments

Excellent interpersonal skills with positive attitude and ability to receive feedback
In office 5 days a week
Microsoft/security certifications
M365 experience
VMware/Cloud experience

Qualifications

ideally working at the university computer center or financial service experience of less than 5 years.

Additional Information

All your information will be kept confidential according to EEO guidelines. 100-120K per year plus 100% helthcare coverage and 401K matching